Digital Transformation: This Is The Future Of Retail

Chris Kalaboukis
5 min readFeb 17, 2020

When you think about digital transformation (BTW, I got a newsletter the other day where they tried to represent digital transformation by using DX, you know, like UX — not sure that it will — or even should — stick) in your space, do you think about how digital technologies have affected all of our lives, or do you see how they can be used to improve products and processes in your organization?